FAQs

1. How can I place an order?

You can place an order directly through our website by selecting your desired items and completing the checkout process.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available unless stated otherwise on specific orders or promotions.

3. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

4. How can I track my order?

Once your order has been dispatched, tracking details will be shared where applicable.

5. What is your return or refund policy?

We currently do not accept returns unless the item received is damaged or incorrect.
Please refer to our Return & Refund Policy page for complete details.

6. What if I receive a damaged or incorrect item?

If this happens, please contact us within 48 hours of delivery with clear photos or a video of the package so we can assist you.

7. Are your products durable and long-lasting?

We focus on quality materials and careful craftsmanship. With proper care, our pieces are designed to last and be enjoyed over time.

8. Will the product look exactly like the pictures?

We try our best to display accurate images, but slight variations may occur due to lighting or screen resolution.

9. Can I cancel my order after placing it?

Orders can only be canceled before shipment. Once dispatched, cancellation is not possible.

10. How can I contact customer support?

You can reach us via email or WhatsApp. Please visit our Contact Us page for details and support hours.